PMB (Picture Motion Browser) FAQ

FAQ's on PMB (Picture Motion Browser) are introduced by category.

Category

Environment and Specifications
Import and Export
Play
Editing
Map View
Troubleshooting
Others


: Question
: Answer
Troubleshooting
The shooting date was changed in the PMB (Picture Motion Browser), but it is not reflected in the Calendar view.
Media files were added or deleted in the registered folder, but they are not reflected in the view.
The thumbnail of a media file is shown in [x], and the media file cannot be viewed.
Why are the dates of the imported media files shown on the Calendar view different from the dates of the actual recording?
When the Map View is launched, the dialog [Connection to the server has failed.] appears.
The menus and messages of the PMB (Picture Motion Browser) are partly missing, or garbled.
PMB (Picture Motion Browser) does not work properly.
I cannot get the latest Media Service even if I execute [Media service update check].
Videos cannot be played back on the Movie Tracer.
Videos cannot be played back till the end on the Movie Tracer.
The video converted to WMV using the Movie Tracer cannot be saved properly.
Can I start the video tracing from the desired point?



The shooting date was changed in the PMB (Picture Motion Browser), but it is not reflected in the Calendar view.
When the shooting date was changed on the condition that Calendar view is displayed, it is not soon reflected on the display.
In order to be reflected on the display, press the [F5] key on the keyboard to update the screen.


back to top
2007-6-1 / 07_00013

Media files were added or deleted in the registered folder, but they are not reflected in the view.
Select [Update Database] in the [Tools] menu, to update the database.


back to top
2007-6-1 / 07_00014

The thumbnail of a media file is shown in [x], and the media file cannot be viewed.
The [x] is displayed when you move the registered folder or change the name of folder. Select [Update Database] in the [Tools] menu, to update the database.


back to top
2007-6-1 / 07_00015

Why are the dates of the imported media files shown on the Calendar view different from the dates of the actual recording?
This happens when the clock of the camera is not set correctly. Check the clock setting of your camera.

You can change the recording dates that were originally recorded for the media files using the PMB (Picture Motion Browser).
Use the following steps to change the date.
  1. Select the media file for which you want to change the date.
    2. Click the first media file, and press and hold the [Shift] key to click the last media file, in order to select a series of media files in the media file display area of the main screen.
    To select multiple media files that are not serial, press and hold the [Ctrl] key to click.
  2. Select [Batch Date Change] in the [Manipulate] menu.
  3. Correct the date.

When there is only one media file to be corrected, you can use the following methods to change it.
  1. Select the media file for which you want to change the date, in the media file display area.
  2. Right-click to select [Media File Information] in the displayed menu.
    3. The [Media File Information] screen is shown.
  3. Change [Date Taken].
    4. Select the shooting date from the calendar that is displayed by clicking .
    Specify the shooting time by entering in the spin box or clicking or .
  4. Press the [Enter] key, or click anywhere other than the spin box, and close the [Media File Information] screen.
back to top
2007-7-2 / 07_00016

When the Map View is launched, the dialog [Connection to the server has failed.] appears.
Check if your computer is connected to the internet, and you can view the homepage on the internet through the Internet Explorer.
When you use the personal firewall of security software, make sure if the Map View is permitted in the setting of firewall. For detailed information, please refer to the user's manual of your security software.


back to top
2007-6-1 / 07_00029

The menus and messages of the PMB (Picture Motion Browser) are partly missing, or garbled.
This may occur depending on the font type and size used, or the resolution setting of the computer screen. If this is the case, the situation will be improved by changing the font setting, and changing the Regional and Language Options (Regional Options for Windows(R) 2000) to the standard setting.


back to top
2007-8-20 / 07_00079

PMB (Picture Motion Browser) does not work properly.
If free codecs or codec packs are installed in the computer, the following symptoms may occur.
  • AVCHD videos cannot be converted to MPEG2 or WMV videos
  • Videos cannot be edited
  • Videos cannot be played back
  • AVCHD discs cannot be played back
  • AVCHD or DVD-Video discs cannot be created
  • Thumbnails for some file formats are displayed as
  • OS automatically shuts down
  • Videos cannot be imported
  • Video analysis fails
  • The Runtime error occurs when launching PMB
These symptoms can be corrected by uninstalling the free codecs or codec packs.


back to top
2008-7-15 / 08_00029

I cannot get the latest Media Service even if I execute [Media service update check].
It may occur in the following cases.

  • when the computer is not connected to the Internet

  • when the Internet Explorer 6.0 or later has not been installed



back to top
2008-10-30 / 08_00055

Videos cannot be played back on the Movie Tracer.
It may occur in the following cases.

  • when the video card does not have enough video memory

  • when Direct 3D acceleration is disabled


Please follow the steps below to enable the hardware acceleration.

For Windows(R) XP:

  1. Click [Start] - [Control Panel] - [Appearance and Themes] - [Display].
    *If you use Windows Classic View, click [Start] - [Control Panel] - [Display].
  2. On the [Settings] tab, click [Advanced], and then click the [Troubleshoot] tab.
  3. Move the [Hardware acceleration] slider to [Full].

For Windows(R) 2000:

  1. Click [Start] - [Settings] - [Control Panel] - [Display].
  2. On the [Settings] tab, click [Advanced], and then click the [Troubleshoot] tab.
  3. Move the [Hardware acceleration] slider to [Full].

For Windows Vista:

  1. Click [Start] - [Control Panel] - [Appearance and Personalization] - [Personalization] - [Display Settings].
    * If you use Windows Classic View, click [Start] - [Control Panel] - [Personalization] - [Display Settings].
  2. Click [Advanced Settings...], and then click the [Troubleshoot] tab.
  3. Click [Change settings], and then move the [Hardware acceleration] slider to [Full].
back to top
2008-10-30 / 08_00056

Videos cannot be played back till the end on the Movie Tracer.
It may occur in the following cases.

  • when the video is shot with fast-movement

  • when recording with zoom-out too much

  • when the tracing range is exceed
back to top
2008-10-30 / 08_00058

The video converted to WMV using the Movie Tracer cannot be saved properly.
It may occur when you press CTRL+ALT+DELETE while executing [Convert to WMV and Save].

back to top
2008-10-30 / 08_00059

Can I start the video tracing from the desired point?
You can change the IN point and the OUT point using PMB (Picture Motion Browser) if the video is recorded with the camera.
Please trim the scene with [Video Trimming…] in [Manipulate]. After trimming, please edit the video using the Movie Tracer.

back to top
2009-1-22 / 08_00087



Copyright 2009 Sony Corporation