PMB (Picture Motion Browser) FAQ

FAQ's on PMB (Picture Motion Browser) are introduced by category.

Category

	Environment and Specifications
	Import and Export
	Play
	Editing
	Map View
	Troubleshooting
	Others

: Question

: Answer

Troubleshooting

	The shooting date was changed in the PMB (Picture Motion Browser), but it is not reflected in the Calendar view.
	Media files were added or deleted in the registered folder, but they are not reflected in the view.
	The thumbnail of a media file is shown in [x], and the media file cannot be viewed.
	Why are the dates of the imported media files shown on the Calendar view different from the dates of the actual recording?
	When the Map View is launched, the dialog [Connection to the server has failed.] appears.
	An error appears when the Map View is launched.
	PMB (Picture Motion Browser) does not work properly.
	I cannot get the latest Media Service even if I execute [Media service update check].
	Can I start the video tracing from the desired point?
	Videos cannot be played back till the end on the Movie Tracer.
	The video converted to WMV using the Movie Tracer cannot be saved properly.
	The menus and messages of the PMB (Picture Motion Browser) are partly missing, or garbled.
	Import does not start, though the computer and camera are connected via USB cable and the [ USB CONNECT] is set, or recording media is inserted to the computer.
	Videos cannot be played back on the Movie Tracer.

	The shooting date was changed in the PMB (Picture Motion Browser), but it is not reflected in the Calendar view.

	When the shooting date was changed on the condition that Calendar view is displayed, it is not soon reflected on the display. In order to be reflected on the display, press the [F5] key on the keyboard to update the screen.

2007-6-1 / 07_00013

	Media files were added or deleted in the registered folder, but they are not reflected in the view.

	Select [Update Database] in the [Tools] menu, to update the database.

2007-6-1 / 07_00014

	The thumbnail of a media file is shown in [x], and the media file cannot be viewed.

	The [x] is displayed when you move the registered folder or change the name of folder. Select [Update Database] in the [Tools] menu, to update the database.

2007-6-1 / 07_00015

	Why are the dates of the imported media files shown on the Calendar view different from the dates of the actual recording?

This happens when the clock of the camera is not set correctly. Check the clock setting of your camera.

You can change the recording dates that were originally recorded for the media files using the PMB (Picture Motion Browser).
Use the following steps to change the date.

Select the media file for which you want to change the date.

Click the first media file, and press and hold the [Shift] key to click the last media file, in order to select a series of media files in the media file display area of the main screen.
To select multiple media files that are not serial, press and hold the [Ctrl] key to click.

Select [Batch Date Change] in the [Manipulate] menu.
Correct the date.

When there is only one media file to be corrected, you can use the following methods to change it.

Select the media file for which you want to change the date, in the media file display area.
Right-click to select [Media File Information] in the displayed menu.

The [Media File Information] screen is shown.

Change [Date Taken].

Select the shooting date from the calendar that is displayed by clicking

.
Specify the shooting time by entering in the spin box or clicking

Press the [Enter] key, or click anywhere other than the spin box, and close the [Media File Information] screen.

2007-7-2 / 07_00016

	When the Map View is launched, the dialog [Connection to the server has failed.] appears.

	Check if your computer is connected to the internet, and you can view the homepage on the internet through the Internet Explorer. When you use the personal firewall of security software, make sure if the Map View is permitted in the setting of firewall. For detailed information, please refer to the user's manual of your security software.

2007-6-1 / 07_00029

	An error appears when the Map View is launched.

	When there are more than 20 media files to be displayed, an error may be shown.

2008-1-28 / 08_00015

	PMB (Picture Motion Browser) does not work properly.

	If free codecs or codec packs are installed in the computer, the following symptoms may occur. AVCHD videos cannot be converted to MPEG2 or WMV videos Videos cannot be edited Videos cannot be played back AVCHD discs cannot be played back AVCHD or DVD-Video discs cannot be created Thumbnails for some file formats are displayed as OS automatically shuts down Videos cannot be imported Video analysis fails The Runtime error occurs when launching PMB These symptoms can be corrected by uninstalling the free codecs or codec packs.

2008-7-15 / 08_00029

	I cannot get the latest Media Service even if I execute [Media service update check].

	It may occur in the following cases. when the computer is not connected to the Internet when the Internet Explorer 6.0 or later has not been installed

2008-10-30 / 08_00055

	Can I start the video tracing from the desired point?

	You can change the IN point and the OUT point using PMB (Picture Motion Browser) if the video is recorded with the camcorder. Please trim the scene with [Video Trimming…] in [Manipulate]. After trimming, please edit the video using the Movie Tracer.

2008-10-30 / 08_00057

	Videos cannot be played back till the end on the Movie Tracer.

	It may occur in the following cases. when the video is shot with fast-movement when recording with zoom-out too much when the tracing range is exceed

2008-10-30 / 08_00058

	The video converted to WMV using the Movie Tracer cannot be saved properly.

	It may occur when you press CTRL+ALT+DELETE while executing [Convert to WMV and Save].

2008-10-30 / 08_00059

	The menus and messages of the PMB (Picture Motion Browser) are partly missing, or garbled.

	This may occur depending on the font type and size used, or the resolution setting of the computer screen. If this is the case, the situation will be improved by changing the font setting, and changing the Regional and Language Options to the standard setting.

2009-1-4 / 08_00070

	Import does not start, though the computer and camera are connected via USB cable and the [ USB CONNECT] is set, or recording media is inserted to the computer.

	Make sure if the is displayed on the task tray. If it is not displayed, select [Start] - [All Programs] - [Sony Picture Utility] - [Tools] - [Media Check Tool]. If you set the disc such as CD-R and DVD-R in the computer, automatic import of still images is not executed. If you import the media files recorded in the disc, select [Import Media Files] in the [File] menu of the PMB (Picture Motion Browser), and specify the source to import from.

2009-1-4 / 08_00071

	Videos cannot be played back on the Movie Tracer.

	It may occur in the following cases. when the video card does not have enough video memory when Direct 3D acceleration is disabled Please follow the steps below to enable the hardware acceleration. For Windows(R) XP: Click [Start] - [Control Panel] - [Appearance and Themes] - [Display]. If you use Windows Classic View, click [Start] - [Control Panel] - [Display]. On the [Settings] tab, click [Advanced], and then click the [Troubleshoot] tab. Move the [Hardware acceleration] slider to [Full]. For Windows Vista: Click [Start] - [Control Panel] - [Appearance and Personalization] - [Personalization] - [Display Settings]. If you use Windows Classic View, click [Start] - [Control Panel] - [Personalization] - [Display Settings]. Click [Advanced Settings...], and then click the [Troubleshoot] tab. Click [Change settings], and then move the [Hardware acceleration] slider to [Full].

2009-1-4 / 08_00072

PMB (Picture Motion Browser) FAQ

Category

For Windows(R) XP:

For Windows Vista: