Picture Motion Browser FAQ

FAQ's on Picture Motion Browser are introduced by category.

Category

Environment and Specifications
Import and Export
Play
Troubleshooting


: Question
: Answer
Troubleshooting
The message [There is not enough free hard disk space to import the media files.] is shown, and videos cannot be imported.
I clicked , but my videos are not displayed with the Expand Videos function.
Unknown errors may occur while the videos are edited.
An error occurred when [Safely Remove Hardware] is executed while the camcorder and the computer are being connected.



The message [There is not enough free hard disk space to import the media files.] is shown, and videos cannot be imported.
The drive that is set for the video files to be imported (default is C:Drive) does not have enough free space. Increase the free space in the drive to import to, or decrease the video files to be imported.


back to top
2007-6-1 / 07_00006

I clicked , but my videos are not displayed with the Expand Videos function.
Videos need analyzing in advance in order for you to use the Expand Videos function.



back to top
2007-8-20 / 07_00057

Unknown errors may occur while the videos are edited.
Due to the memory installed in your computer, unknown errors may occur while video files are edited.
Take the following steps to increase the virtual memory.

For Windows(R) XP:

  1. Select [My Computer] - [Control Panel] - [System] in this order.
  2. Click the [Advanced] tab, and click [Settings] in the [Performance] frame.
  3. Click the [Advanced] tab, and check the [Total paging file size for all drives:] part in the [Virtual memory] frame.
  4. Click [Change], and enter values in the [Initial size] part.
  5. Click [Set], and click [OK].

For Windows(R) 2000:

  1. Select [My Computer] - [Control Panel] - [System] in this order.
  2. Click the [Advanced] tab, and click [Performance Options] in the [Performance] frame.
  3. Check the [Total paging file size for all drives:] part in the [Virtual memory] frame.
  4. Click [Change], and enter values in the [Initial size] part.
  5. Click [Set], and click [OK].

For Windows Vista(R):

  1. Select [Computer] - [Control Panel] - [System and Maintenance] - [System] in this order.
    * For Classic view, select [Computer] - [Control Panel] - [System] in this order.
  2. Click the [Advanced system settings], and click [Settings] in the [Performance] frame.
  3. Click the [Advanced] tab, and check the [Total paging file size for all drives:] part in the [Virtual memory] frame.
  4. Click [Change], enter values in the [Initial size] part.
    Click [Set] and click [OK].
    * Remove the check of [Automatically manage paging file size for all drives].
back to top
2007-8-20 / 07_00059

An error occurred when [Safely Remove Hardware] is executed while the camcorder and the computer are being connected.
In case the computer is recognizing the camcorder or an application is recognizing the media in the camcorder, an error may occur if the [Safely Remove Hardware] ([Unplug or Eject Hardware] for Windows(R) 2000) is run.

In this case, finish the running application or wait for some time and repeat the same step.
back to top
2008-1-28 / 08_00008



Copyright 2008 Sony Corporation