PMB (Picture Motion Browser) FAQ

FAQ's on PMB (Picture Motion Browser) are introduced by category.

Category

Environment and Specifications
Import and Export
Editing
Map View
Data Disc Creation
Printing
Troubleshooting


: Question
: Answer
Troubleshooting
When I try to export media files to the camera, the error message [An unknown error occurred.] is displayed.
I cannot send e-mails from the PMB (Picture Motion Browser).
Media files exported from PMB (Picture Motion Browser) cannot be played back properly on the camera
When I connect the camera and the computer via the USB cable, or insert a recording medium into the computer, the software does not start importing images automatically.
The images recorded on a Memory Stick Duo with other camera cannot be imported.
The images recorded on a Memory Stick Duo with the camcorder cannot be imported when I insert the Memory Stick Duo to this camera to import them.



When I try to export media files to the camera, the error message [An unknown error occurred.] is displayed.
This error message is displayed when the media files you want to export are damaged. In that case, execute [Update Database] from the [Tools] menu before exporting the files.


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2007-10-16 / 07_00091

I cannot send e-mails from the PMB (Picture Motion Browser).
Please check if the selected file is not RAW data. You cannot attach RAW data file to an e-mail.
Also, check if MAPI is enabled in your e-mail software. (For details on MAPI, refer to the manual or help of your e-mail software.)


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2007-10-16 / 07_00095

Media files exported from PMB (Picture Motion Browser) cannot be played back properly on the camera
Media files may be played back by changing the image size to VGA or HDTV when exporting media files.


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2008-8-25 / 08_00037

When I connect the camera and the computer via the USB cable, or insert a recording medium into the computer, the software does not start importing images automatically.
Make sure if the is displayed on the task tray.
If it is not displayed, select [Start] - [All Programs] ([Programs] for Windows(R) 2000) - [Sony Picture Utility] - [Tools] - [Media Check Tool].
Also, if the media files are stored on a disc medium such as a CD-R or DVD-R, the software does not import images automatically. In this case, select [Import Media Files] - [Digital Still Camera/Memory Stick (DCF Format)] from the [File] menu, specify the drive, and click [Import].


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2008-8-25 / 08_00042

The images recorded on a Memory Stick Duo with other camera cannot be imported.
The image recorded on a Memory Stick Duo with other camera cannot be automatically imported.
Please import media files with the steps below.
  1. Click [File] - [Import Media Files].
  2. Select the source to import from [Digital Still Camera/Memory Stick (DCF Format)], then click [OK].
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2009-2-10 / 09_00001

The images recorded on a Memory Stick Duo with the camcorder cannot be imported when I insert the Memory Stick Duo to this camera to import them.
The image recorded on a Memory Stick Duo with the camcorder cannot be automatically imported. Please import media files with the steps below.
  1. Click [File] - [Import Media Files].
  2. Select the source to import from [Handycam Utility], then click [OK].
* The PMB supplied to the camcorder requires being installed to your computer.


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2009-2-10 / 09_00002



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