Picture Motion Browser FAQ

FAQ's on Picture Motion Browser are introduced by category.

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Troubleshooting




In the Windows(R) XP or Windows(R) 2000 environment, Picture Motion Browser was installed on the computer, but the DVD recorded in the AVCHD 1080i format is not recognized.
If the DVD recorded in the AVCHD 1080i format is not recognized in the DVD drive of your computer, make sure the following.
Double-click the [My Computer] in your computer, and make sure the menu displayed when you right-clicked the DVD drive in which you set the DVD.

If the [Use with UDF Reader] is not shown on the displayed menu:

Select [Properties] in the displayed menu, and make sure that there is the [UDF Reader] tab in the [Properties] screen.

- If there is no [UDF Reader] tab

Installation of the application may not be completed. In this case, re-install the application. The Sonic UDF Reader is used to recognize the DVD with AVCHD 1080i format. If you want to install the Sonic UDF Reader only, see here.

- If there is a [UDF Reader] tab

Take the following operations to enable the UDF Reader.

For Windows(R) XP

Select the [UDF Reader] tab, check [Enable UDF Reader on your drives], and click [OK] to close the [Properties] screen.

For Windows(R) 2000

Select [Start] - [Programs] - [Accessories] - [Command Prompt]. Enter the [dla.exe enable F:](*), and press the [Enter] key.
* F: the alphabet that shows the name of drive of the DVD drive in which you set the DVD recorded in the AVCHD 1080i format. The name of drive differs according to your computer environment.

If the [Use with UDF Reader] is not checked on the displayed menu:

Click [Use with UDF Reader], and check it. The Sonic UDF Reader is used to recognize the DVD with AVCHD 1080i format. The Sonic UDF Reader is not applied to multiple DVD drives.


2007-6-1 / 07_00003

Import does not start, though the computer and camcorder are connected via USB cable and the [COMPUTER] is set, or recording media is inserted to the computer.
Make sure if the is displayed on the task tray. If it is not displayed, select [Start] - [All Programs] ([Programs] for Windows(R) 2000) - [Sony Picture Utility] - [Tools] - [Media Check Tool].

If you set the disc such as CD-R and DVD-R in the computer, automatic import of still images is not executed. If you import the media files recorded in the disc, select [Import Media Files] in the [File] menu of the Picture Motion Browser, and specify the drive in the [Import Media Files] screen, and click [Import].


2007-7-2 / 07_00005

The message [There is not enough free hard disk space to import the media files.] is shown, and videos cannot be imported.
The drive that is set for the video files to be imported (default is C:Drive) does not have enough free space. Increase the free space in the drive to import to, or decrease the video files to be imported.


2007-6-1 / 07_00006

The shooting date was changed by using the Picture Motion Browser, but changes are not reflected when the video file is played back on the camera.
You cannot change the shooting date and time embedded in the video file with AVCHD 1080i format by using the Picture Motion Browser. Therefore, when you play it back on the camera, the shooting date and time information changed by the Picture Motion Browser is not reflected, and the shooting date and time before changes are shown.


2007-7-2 / 07_00010

The DVD creation does not start, though the computer and camcorder are connected via USB connection cable and the One Touch Disc Burn status is set.
Make sure if the is displayed on the task tray.
If it is not displayed, select [Start] - [All Programs] ([Programs] for Windows(R) 2000) - [Sony Picture Utility] - [Tools] - [Media Check Tool].


2007-7-2 / 07_00019

Unknown errors may occur while the videos are edited or the DVD authoring is run.
Due to the memory installed in your computer, unknown errors may occur while video files are edited or the DVD authoring is run.
Take the following steps to increase the virtual memory.

For Windows(R) XP:

  1. Select [My Computer] - [Control Panel] - [System] in this order.
  2. Click the [Advanced] tab, and click [Settings] in the [Performance] frame.
  3. Click the [Advanced] tab, and check the [Total paging file size for all drives:] part in the [Virtual memory] frame.
  4. Click [Change], and enter values in the [Initial size] part.
  5. Click [Set], and click [OK].

For Windows(R) 2000:

  1. Select [My Computer] - [Control Panel] - [System] in this order.
  2. Click the [Advanced] tab, and click [Performance Options] in the [Performance] frame.
  3. Check the [Total paging file size for all drives:] part in the [Virtual memory] frame.
  4. Click [Change], and enter values in the [Initial size] part.
  5. Click [Set], and click [OK].

For Windows Vista:

  1. Select [Computer] - [Control Panel] - [System and Maintenance] - [System] in this order.
    * For Classic view, select [Computer] - [Control Panel] - [System] in this order.
  2. Click the [Advanced system settings], and click [Settings] in the [Performance] frame.
  3. Click the [Advanced] tab, and check the [Total paging file size for all drives:] part in the [Virtual memory] frame.
  4. Click [Change], enter values in the [Initial size] part.
    Click [Set] and click [OK].
    * Remove the check of [Automatically manage paging file size for all drives].


2007-7-2 / 07_00033

An error occurred when [Safely Remove Hardware] is executed while the camcorder and the computer are being connected.
In case the computer is recognizing the camcorder or the applications are recognizing the hard disk of the camcorder and “Memory Stick Duo,” an error may occur if the [Safely Remove Hardware] ([Unplug or Eject Hardware] for Windows(R) 2000) is run.
In this case, finish the running application or wait for some time and repeat the same step.


2007-6-1 / 07_00036

When the One Touch Disc Burn is executed, the message [Cannot begin because there is not enough free disk space on the hard disk drive selected for storage of temporary files.] is shown.
Select the [All Programs] - [Sony Picture Utility] - [Handycam Tools] - [One Touch Disc Burn Settings] in this order, check the [Location for temporary files] in the displayed screen. Change the drive to save temporary files, or increase the free space of the drive.


2007-6-1 / 07_00038

The Expand Videos function is not executed.
Videos need analyzing in advance in order for you to use the Expand Videos function. Select [Tools] - [Analyze All Videos] to analyze all videos, or right-click each video and select [Analyze Videos].

Note

The target video format of the Expand Videos function is the AVCHD 1080i format or MPEG2.


2007-7-2 / 07_00040

I start up Player for AVCHD to play back the AVCHD disc inserted in the DVD drive, but the message "Cannot find any media recorded in AVCHD format." appears and the disc cannot be played back.
This is because [Drive Settings] of Player for AVCHD is set to [Memory Stick] or [Removable Disk], and the software cannot recognize the disc inserted in the DVD drive.
In this case, set [Drive Settings] to the drive in which the disc is inserted.
* To change [Drive Settings], click in the Player for AVCHD window and select [Drive Settings].


2008-1-29 / 08_00018