PMB (Picture Motion Browser) FAQ

FAQ's on PMB (Picture Motion Browser) are introduced by category.

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Troubleshooting




The shooting date was changed by using the PMB (Picture Motion Browser), but changes are not reflected when the video file is played back on the camera.
You cannot change the shooting date and time embedded in the video file with AVCHD 1080i format by using the PMB (Picture Motion Browser). Therefore, when you play it back on the camera, the shooting date and time information changed by the PMB (Picture Motion Browser) is not reflected, and the shooting date and time before changes are shown.


2007-7-2 / 07_00010

When the One Touch Disc Burn is executed, the message [Cannot begin because there is not enough free disk space on the hard disk drive selected for storage of temporary files.] is shown.
Select the [All Programs] - [Sony Picture Utility] - [Handycam Tools] - [One Touch Disc Burn Settings] in this order, check the [Location for temporary files] in the displayed screen. Change the drive to save temporary files, or increase the free space of the drive.


2007-6-1 / 07_00038

PMB (Picture Motion Browser) does not work properly.
If free codecs or codec packs are installed in the computer, the following symptoms may occur.
  • AVCHD videos cannot be converted to MPEG2 or WMV videos
  • Videos cannot be edited
  • Videos cannot be played back
  • AVCHD discs cannot be played back
  • AVCHD or DVD-Video discs cannot be created
  • Thumbnails for some file formats are displayed as
  • OS automatically shuts down
  • Videos cannot be imported
  • Video analysis fails
  • The Runtime error occurs when launching PMB
These symptoms can be corrected by uninstalling the free codecs or codec packs.


2008-7-15 / 08_00029

The Expand Videos function is not executed.
Videos need analyzing in advance in order for you to use the Expand Videos function. Select [Tools] - [Analyze All Content] to analyze all videos, or right-click each video and select [Analyze Media Files].

Note

The target video format of the Expand Videos function is the AVCHD 1080i format or MPEG2.


2009-1-4 / 08_00036

The message [Importing stopped because there is not enough free hard disk space to import the media files.] is shown, and still images and videos cannot be imported.
The drive that is set for the still images and video media files to be imported (default is C:Drive) does not have enough free space. Increase the free space in the drive to import to.


2009-1-4 / 08_00065

Unknown errors may occur while the videos are edited or the DVD authoring is run.
Due to the memory installed in your computer, unknown errors may occur while video files are edited or the DVD authoring is run.
Take the following steps to increase the virtual memory.

For Windows(R) XP:

  1. Select [My Computer] - [Control Panel] - [System] in this order.
  2. Click the [Advanced] tab, and click [Settings] in the [Performance] frame.
  3. Click the [Advanced] tab, and check the [Total paging file size for all drives:] part in the [Virtual memory] frame.
  4. Click [Change], and enter values in the [Initial size] part.
  5. Click [Set], and click [OK].

For Windows Vista:

  1. Select [Computer] - [Control Panel] - [System and Maintenance] - [System] in this order.
    * For Classic view, select [Computer] - [Control Panel] - [System] in this order.
  2. Click the [Advanced system settings], and click [Settings] in the [Performance] frame.
  3. Click the [Advanced] tab, and check the [Total paging file size for all drives:] part in the [Virtual memory] frame.
  4. Click [Change], enter values in the [Initial size] part.
    Click [Set] and click [OK].
    * Remove the check of [Automatically manage paging file size for all drives].


2009-1-4 / 08_00073

I have installed PMB (Picture Motion Browser) in Windows(R) XP, but the AVCHD disc is not recognized when inserting it in the computer's drive.
To recognize the AVCHD disc in Windows(R) XP, Sonic UDF Reader needs to be installed and enabled.
Please first open [My Computer], right-click the icon of the drive where the AVCHD disc is inserted, and check the displayed menu.

If [Use with UDF Reader] is not displayed in the menu

Select [Properties] in the menu, and check if the [UDF Reader] tab appears in the [Properties] window.

- If the [UDF Reader] tab does not appear:

Installation of Sonic UDF Reader may not be completed properly. In this case, please reinstall it.
If you want to install only Sonic UDF Reader from the supplied CD-ROM, please follow the steps below.
  1. Insert the supplied CD-ROM in the computer's drive.
  2. When the installation screen appears, click [Exit] to close the screen.
  3. Right-click the [SONYPICTUTIL] icon in [My Computer], and select [Open] from the displayed menu.
  4. Open the [DIApp] folder, then the [UDFReader] folder, and double-click the [Setup.exe] icon.
  5. Installation of Sonic UDF Reader starts. Follow the on-screen message to complete the installation.
    * If the older version of UDF Reader is installed in your computer, the message to prompt you to uninstall the older version may appear during the installation. In this case, please uninstall it according to the message.

- If the [UDF Reader] tab appears:

Enable UDF Reader as follows.
For Windows(R) XP
  1. Select the [UDF Reader] tab.
  2. Check [Enable UDF Reader on your drives].
  3. Click [OK] to close the [Properties] window.

If [Use with UDF Reader] displayed in the menu is not checked

Click [Use with UDF Reader] to check it.
* Sonic UDF Reader cannot be used in multiple drives.

Note

If the AVCHD disc is still not recognized even if UDF Reader is properly installed and enabled, insert the AVCHD disc in the camera and connect it to the computer with the USB cable.

- If the disc in the camera is recognized:

The DVD drive of your computer may not support the type of your disc, such as an 8cm DVD+R DL, or a disc recorded in the AVCHD format. Please try with other media (DVD-R/-RW/+RW). 
If it still does not work, please use the disc by inserting it in the camera connected with the USB cable.

- If the disc in the camera is not recognized:

Sonic UDF Reader may be conflicting with other software installed in your computer.
For details, please check the following Sonic Solutions web site.
http://www.sonicjapan.co.jp/oem/sony/camera/readme.html


2009-1-4 / 08_00078